1. Parties and scope
ScreenText is provided by CasBizz Holding B.V. (“Screentext”, “we”). These terms apply to every business customer using the service. The agreement is formed when we accept an application, make an account available or a paid subscription is purchased.
The service is intended exclusively for organisations and professional users, not consumers.
2. The service
ScreenText enables temporary, end-to-end encrypted text transfer from an authorised workstation to paired displays. Features and user and session limits depend on the selected plan. The customer is responsible for suitable equipment, internet access and lawful use.
3. Accounts and security
The customer is responsible for accurate account details, role assignments and the security of sign-in methods. Suspected misuse or unauthorised access must be reported immediately. Accounts and security controls must not be bypassed or shared outside the authorised organisation.
4. Prices, VAT and payment
The current plan price, currency and billing period are shown on the prijzenpagina and are displayed before an order is placed. Business prices exclude VAT unless expressly stated otherwise.
Payments are processed through Mollie. For a subscription, the customer authorises recurring charges using the available payment method after the initial payment. Monthly subscriptions renew and are charged monthly in advance; annual subscriptions renew and are charged annually in advance.
Day passes are one-time purchases and are added to the customer’s balance after payment is confirmed. The customer selects a separate start time for each day pass; the pass provides access for 24 hours from that time. A schedule can be changed or cancelled before it starts, after which the day pass becomes available again. Day passes do not renew automatically.
5. Term and cancellation
The subscription starts when the initial payment is confirmed and continues for the selected billing period. The customer may cancel in ScreenText. Cancellation stops automatic renewal and takes effect at the end of the paid period. Paid fees are not refunded pro rata unless required by law or agreed otherwise in writing.
6. Failed payments
If a payment fails, is reversed or is disputed, we may retry the charge, contact the customer and restrict or suspend access after providing a reasonable opportunity to remedy the issue. Lawful and reasonable costs arising directly from an unjustified chargeback may be charged to the customer.
7. Availability, maintenance and support
We strive to provide a secure and usable service. Maintenance, outages and dependencies on internet connectivity and external providers may affect availability. A specific availability commitment applies only if agreed separately in writing.
8. Permitted use
The customer processes only data for which it has a valid legal basis and must not use ScreenText for unlawful, harmful or security-undermining purposes. The customer is responsible for content entered by its users and for instructions given to people viewing a display.
9. Privacy, confidentiality and processor role
The parties will handle confidential information with care. Our privacy notice describes processing for which we act as controller. Where we process personal data in screen content on behalf of the customer, the Data Processing Agreement.
10. Intellectual property
All rights in the software, design and documentation remain with Screentext or its licensors. For the term of the agreement, the customer receives a non-exclusive, non-transferable right to use the service within the selected plan. The customer retains all rights in content it submits.
11. Liability
To the extent permitted by law, our total liability is limited to the amount excluding VAT paid by the customer for ScreenText during the twelve months preceding the event giving rise to the loss. Liability for indirect or consequential loss, lost savings and loss of profit is excluded. These limitations do not apply in cases of intent or wilful recklessness by our executive management and do not affect mandatory legal rights.
12. Termination and data
In the event of a material breach, the other party may terminate the agreement after a reasonable remedy period has expired without resolution, unless remedy is impossible. Before termination, the customer must delete or export any data it wishes to retain. Temporary screen content is deleted according to the session end time.
13. Changes
We may update the service and these terms. We will notify the customer in advance of a material adverse change. If the customer does not accept the change, it may cancel before the effective date.
14. Governing law and disputes
Dutch law applies. Disputes will be submitted to the competent court in the district where CasBizz Holding B.V. is established, unless mandatory law provides otherwise.